Reference

Privacy Policy for Your Shuvo Buzz Account

We collect and handle your account data, payment information, and device details when you open an account, deposit via bKash, Nagad or Rocket, and use our lobby.

Account data collectionPayment information handlingDevice and session trackingContact and update rightsRegion-dependent access
Shuvo Buzz Privacy Policy for Your Shuvo Buzz Account
REACH US

Contact Support About Your Privacy

If you have questions about this privacy policy, want to update your details, or need to request data deletion, our support team is available through live chat, email, and mobile messaging. We verify your identity before processing privacy requests to protect your account security.

Team online

Live Chat

Open the chat icon in the lobby footer to speak with a support agent. We verify your registered mobile number or email before discussing account details or processing data requests.

Email Support

Send your privacy inquiry to our support email address listed in the contact section. Include your registered mobile number so we can confirm your identity and respond securely.

Mobile Messaging

Reach us via WhatsApp or Telegram for privacy questions. We ask for your account email or mobile number to verify you before sharing or updating any personal information.

DATA SECURITY

How We Protect Your Information

We encrypt payment data during bKash, Nagad, and Rocket transactions using standard SSL protocols. Account passwords are hashed and never stored in plain text. Session tokens expire after logout or inactivity to prevent unauthorized access. Device fingerprints help us detect unusual login patterns and flag potential fraud.

Payment Encryption

All bKash, Nagad, and Rocket deposit and withdrawal requests pass through encrypted channels. We do not store your wallet PIN or full account credentials on our servers.

Cookie Management

Essential cookies keep you logged in and remember your language preference. Analytics cookies track lobby usage patterns to improve performance. You can disable optional cookies in browser settings without losing core functionality.

Data Retention

Active-account records stay accessible while you use the platform. Closed accounts are archived according to our internal schedule and regional legal requirements. Contact support to request account deletion or data export.

Third-Party Sharing

Game studios like Pragmatic Play and Evolution receive only the data needed to run your sessions. Payment processors handle wallet transactions but do not see your full game history or personal details beyond what the transaction requires.

Privacy Policy FAQ

We collect your mobile number, email address, wallet details for bKash, Nagad or Rocket deposits, device type, and IP address. This information verifies your identity, processes payments, and secures your account against unauthorized access.

Essential cookies keep you logged in and remember your language and currency preferences. Optional analytics cookies track which games you open and how long sessions last. You can disable non-essential cookies in your browser without losing core lobby access.

Yes. Contact our support team via live chat or email and verify your identity. We provide account data exports and process deletion requests within a reasonable timeframe, subject to legal retention requirements for transaction records.

Game providers receive session data to run your rounds. Payment processors handle wallet transactions. We do not sell your personal information to advertisers or unrelated companies. All data sharing is limited to what each service needs to function.

Active-account data stays accessible while you use the platform. Closed accounts are archived according to our internal schedule and regional legal obligations. Transaction logs may be retained longer for fraud prevention and dispute resolution.

Platform access depends on your local law and eligible regions. We cannot provide service where online gaming is prohibited. If you move to a restricted area or local regulations change, your account may be suspended or closed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.